Customer Service and Administration Coordinator

1 month ago


Basildon, Essex, United Kingdom Department for Work and Pensions Full time

Job summary

We are seeking a highly skilled and motivated individual to join our team as a Customer Service and Administration Coordinator. In this role, you will be responsible for delivering a high-quality customer service experience to a diverse range of customers.

Key responsibilities:

  • Providing excellent customer service via face-to-face and telephony interactions
  • Developing strong relationships with customers to understand their needs and provide tailored support
  • Working collaboratively with colleagues to achieve team goals and objectives
  • Taking ownership of customer complaints and resolving issues in a timely and professional manner
  • Continuously improving service delivery through self-serve learning and digital confidence

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent problem-solving and decision-making skills
  • Willingness to learn and develop skills through self-serve learning and digital confidence

What we offer:

  • A competitive salary of £27,215
  • A comprehensive benefits package, including pension scheme, annual leave, and health and wellbeing support
  • Opportunities for career development and progression

  • Court Administrator

    1 month ago


    Basildon, Essex, United Kingdom HM Courts and Tribunals Service Full time

    Job OverviewWe are seeking a highly skilled Court Administrator to join our team at HM Courts and Tribunals Service. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our courtrooms.The successful candidate will be responsible for managing the courtrooms, maintaining accurate records, and providing excellent...


  • Basildon, Essex, United Kingdom Anglian Home Improvements Full time

    Job DescriptionWe are seeking an experienced Field Manager to lead our installation teams and ensure high-quality service delivery to our customers. The ideal candidate will have a strong background in people management, customer service, and project coordination.ResponsibilitiesCustomer Service: Deliver exceptional customer experiences, adhering to...


  • Basildon, Essex, United Kingdom Essex County Council Full time

    Job Overview:Evaluate and enhance your administrative skills with Essex County Council as an Administrative Support Coordinator. This role involves delivering high-quality administrative support to various departments, ensuring seamless operations and effective communication.Key Responsibilities:Provide exceptional administrative support to front-line...

  • Court Administrator

    1 month ago


    Basildon, Essex, United Kingdom HM Courts and Tribunals Service Full time

    About the RoleWe are seeking a highly organized and communicative individual to join our team as a Court Administrator. As a key member of our operations team, you will be responsible for ensuring the smooth running of our courtrooms, providing administrative support to our judiciary and staff, and maintaining accurate records of court proceedings.Key...


  • Basildon, Essex, United Kingdom Sanctuary Group Full time

    About the RoleWe are seeking a skilled Housing Service Coordinator to join our team in Basildon on a temporary basis. The role is for up to 6 months, working 5 hours per week, Monday to Friday, 9:00am to 5:30pm.The successful candidate will be responsible for managing anti-social behaviour cases, liaising with colleagues in Property Services and Lettings,...


  • Basildon, Essex, United Kingdom Office Angels Full time

    Job DescriptionIn this role as a Service Delivery Coordinator, you will be responsible for coordinating the delivery of exceptional service to clients. You will work closely with the client-facing team to understand their needs and requirements and ensure that they receive the best possible service.About YouTo be successful in this role, you will need to...


  • Basildon, Essex, United Kingdom Adore Recruitment Full time

    Job Title: Facilities Services CoordinatorWe are looking for an experienced Facilities Services Coordinator to manage reactive maintenance nationally. The successful candidate will be responsible for coordinating planned and reactive maintenance, liaising with engineers and subcontractors, and monitoring inboxes.**Responsibilities Include:**- Coordinating...


  • Basildon, Essex, United Kingdom Daniel Owen Ltd Full time

    At Daniel Owen Ltd, we're seeking a skilled Customer Service Scheduler to join our team.The ideal candidate will have excellent communication and organisational skills, with the ability to liaise with clients, sub-contractors, suppliers, and supervisors to schedule appointments effectively. This role is responsible for ensuring that our Service Level...


  • Basildon, Essex, United Kingdom Premier Work Support Full time

    We are seeking a skilled Freight Transport Coordinator to join Premier Work Support's team. This role offers an excellent opportunity to develop your skills in customer service, administration, and transportation management.Key Responsibilities:Deliver exceptional customer service via telephone and ensure a professional tone at all times.Perform...


  • Basildon, Essex, United Kingdom CIH International Housing Group Full time

    Tenancy Services CoordinatorSanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We are seeking a skilled Tenancy Services Coordinator to join our team in Basildon, England.The successful candidate will provide a high-quality housing management service, meeting the identified needs of customers and the...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Basildon, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Basildon, Essex, United Kingdom Adore Recruitment Full time

    Job Description: Customer Service ProfessionalWe are looking for a highly skilled Customer Service Professional to join our Adore Recruitment team. As an Import Coordinator, you will play a key role in delivering exceptional customer service to our clients and partners.Responsibilities:Process import jobs from booking to delivery, ensuring timely and...


  • Basildon, Essex, United Kingdom CV Library Full time

    Facilities and Helpdesk Administrator RoleWe are recruiting for an experienced Helpdesk Administrator to support one of our major contracts. Our client, a renowned facilities and management company, specializes in luxury retail and has been leaders in their field for over thirty years. Due to recent contract wins, they are expanding and seeking talented...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a skilled Executive Office Coordinator to support our team at beBee Professionals in the UK. As an Executive Office Coordinator, you will play a key role in ensuring the smooth operation of our office, providing administrative support to our team members, and contributing to the overall success of our business.The salary for this position...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Basildon, United Kingdom.Job DescriptionThis is an excellent opportunity for a motivated and customer-focused individual to provide exceptional service and support to our clients.The successful candidate will be responsible for: Handling incoming calls, emails,...


  • Basildon, Essex, United Kingdom Select Appointments Full time

    Job Description:We are seeking a Financial Services Coordinator to join our team at Select Appointments. In this role, you will be responsible for providing financial support to our customers, processing payments, and resolving customer queries.Key Responsibilities:Provide financial support to customers, including credit control and account managementProcess...


  • Basildon, Essex, United Kingdom Daniel Owen Ltd Full time

    Daniel Owen Ltd requires a highly organised Repair Liaison Coordinator to manage our scheduling processes.This role involves coordinating with multiple stakeholders, including clients, sub-contractors, suppliers, and supervisors, to ensure seamless appointment scheduling. The ideal candidate will have excellent communication and interpersonal skills, with...


  • Basildon, Essex, United Kingdom CV Library Full time

    Helpdesk Administrator - Luxury Retail ContractWe are seeking an experienced Helpdesk Administrator to join our client's team in Basildon. This company specializes in luxury retail and facilities management, offering a 30k plus package and a dynamic work environment.The ideal candidate will have experience in planned and reactive maintenance and will be...


  • Basildon, Essex, United Kingdom Mayfair Compliance Group Full time

    Role SummaryAs a Customer Service Administrator at Mayfair Compliance Group, you will play a critical role in providing exceptional customer service and support to our clients and engineers. You will be responsible for responding to client queries, managing engineering time and call planning, and identifying and escalating priority issues. If you are a...


  • Basildon, Essex, United Kingdom Adore Recruitment Full time

    Job DescriptionWe are looking for a skilled Import Customer Service Coordinator to join our team at Adore Recruitment in Basildon. The ideal candidate will have experience in ocean freight and excellent customer service skills.Main Responsibilities:Process import jobs from booking to deliveryMaintain operational performance and prioritize workflowResolve...