Housing Service Coordinator

2 days ago


Basildon, Essex, United Kingdom Sanctuary Group Full time
About the Role

We are seeking a skilled Housing Service Coordinator to join our team in Basildon on a temporary basis. The role is for up to 6 months, working 5 hours per week, Monday to Friday, 9:00am to 5:30pm.

The successful candidate will be responsible for managing anti-social behaviour cases, liaising with colleagues in Property Services and Lettings, and ensuring the effective allocation of void properties.

Key Responsibilities:
  • Effective management of tenant expectations regarding repairs and maintenance issues
  • Liaising with colleagues to ensure compliance with fire safety, water hygiene, gas safety, and data protection regulations
  • Delivering general advice on tenancy sustainability and working closely with administrative colleagues to complete tenancy management processes
Requirements:
  • Prior experience of undertaking a similar role in housing management
  • Excellent communication and problem-solving skills
  • Ability to build strong working relationships with internal and external customers
  • Good knowledge of Microsoft Office packages, including Word, Excel, and Outlook
Salary and Benefits

The salary for this role is £25,000 - £35,000 per annum, plus a range of benefits including 25 days annual leave (pro rata), a pension scheme with employer contributions, and life assurance.



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