Commercial Manager

3 days ago

London, Greater London, United Kingdom Capita Full time
About the Role

This exciting opportunity has arisen for a skilled Commercial Manager to join our Capita Commercial Team. As a key member of the team, you will play a critical role in the development and execution of our commercial strategy, ensuring that we achieve our business objectives while maintaining strong relationships with our clients and partners.

Key Responsibilities
  1. Assist the sales team in securing profitable and deliverable new business opportunities.
  2. Provide commercial support in deal shaping, negotiations, and contracting, ensuring that our interests are protected and that we achieve the best possible outcomes.
  3. Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk, and contingency provisions.
  4. Evaluate and ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature.
  5. Identify, manage, and report on key commercial/legal risks, communicating effectively with the Legal function and maintaining ongoing liaison as required.
  6. Serve as the main point of contact for principal client contracts and provide in-life client contract management support.
  7. Review, interpret, and advise on existing contract rights and obligations.
  8. Lead change management of contracts, including the production of BAU contract variations.
  9. Support the production of regular contract reporting in line with governance and contract requirements.
  10. Ensure that contract records are maintained and accessible as directed.
  11. Record, ratify, and circulate commercial/negotiation meeting minutes when required.
  12. Support the business by owning and performing the ongoing administration of contracts, including the provision of contractual templates/tool kits and delivering notices.
  13. Support subcontractor relationship management.
  14. Support due diligence and MI/audit data request activities.
  15. Contribute to client-specific management teams, including managing a pipeline of activity and contributing to client-specific strategy, review, and performance.
  16. Support exit activities where necessary, for the LPS sub-accounts with exiting clients.
Requirements
  1. Desirable 2+ years' contracts experience and a demonstrable track record of owning and delivering pre- and post-contract activity.
  2. Good understanding of bid preparation and submission processes (ITT, RFP, BAFO).
  3. Ability to identify and analyze key commercial risks, such as KPIs, SLAs, contractual dependencies, and milestones.
  4. Strong contract drafting and negotiation skills.
  5. Strong knowledge of contract law and its application in SW/IT/BPO/Professional Services environments.
  6. Good working knowledge of GDPR.
  7. Good basic financial acumen (P&L, cashflow, balance sheet) and understanding of financial modeling, contract pricing, and differing pricing models.
  8. Ability to produce reports and summaries that clearly articulate key matters for a senior and/or non-commercial audience.
  9. Ideally qualified to degree level or equivalent achieved through demonstrably successful experience.
  10. WorldCC Practitioner or Advanced Practitioner accreditation a plus, but not essential.
About Capita Commercial

Our Commercial team is one of Capita's central corporate functions, ensuring safe and cost-effective contract opportunities. We provide support to Capita Functions and advise on everything from risk to contract management, legal changes to commercial disputes. By joining our team, you will have the opportunity to drive the development of Capita in new directions.

What's in it for you?
  1. A competitive salary.
  2. 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  3. Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay, and plenty more.
  4. Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
  5. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  6. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

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