Technical Helpdesk Professional
1 day ago
Key Responsibilities:
- Provide technical support and assistance to employees via phone, email, or in-person.
- Maintain and update knowledge base articles and documentation.
- Collaborate with other departments to ensure seamless delivery of IT services.
Requirements:
- Minimum 1 year of experience in IT technical support.
- Strong understanding of Windows Server, Active Directory, and network protocols.
- Excellent problem-solving and analytical skills.
Estimated Salary: £29,800 - £31,200 per annum.
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