ServiceNow Technical Implementation Specialist

3 weeks ago


London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time
About the Role

We are seeking a highly skilled Senior Technical Consultant to join our team at Konversational, a boutique consultancy specializing in ServiceNow solutions. As a key member of our team, you will be responsible for leading the technical implementation of ServiceNow for our clients, ensuring seamless workflows and exceptional customer experiences.

Key Responsibilities
  • Design, develop, and configure ServiceNow solutions to meet client needs and project timelines.
  • Collaborate with cross-functional teams to create and enhance features that drive customer adoption and value.
  • Develop extensive technical expertise in ServiceNow solutions and capabilities, serving as a subject matter expert.
Requirements
  • Proven experience in implementing ServiceNow solutions, with a strong understanding of Customer Service Management (CSM) products and services.
  • Certification in ITSM and/or CSM Implementation Specialist.
  • Experience working in Agile/Scrum environments and with enterprise-level SaaS software solutions.
  • Excellent problem-solving skills and ability to rapidly learn new technologies.
What We Offer

At Konversational, we offer a dynamic and supportive work environment, opportunities for growth and development, and the chance to work with top-tier colleagues. We prioritize equality, fairness, and autonomy, giving our team members the freedom to make an impact and build the future together.



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