ServiceNow Technical Implementation Specialist
4 hours ago
About the Role
We are seeking a highly skilled ServiceNow Technical Implementation Specialist to join our team at Konversational. As a key member of our consulting team, you will be responsible for leading the technical implementation of ServiceNow solutions for our clients.
Your Key Responsibilities
- Develop and implement best practice designs and solutions using ServiceNow to meet technical requirements of projects.
- Setup, develop, configure, test and manage all technical assets of ServiceNow implementations according to the scope and timelines of the customers project plan and program requirements.
- Build extensive technical product expertise on the suite of ServiceNow solutions and capabilities, acting as a SME on all ServiceNow technical solutions and offerings.
What We're Looking For
- Proficient understanding of ServiceNow's Customer Service Management (CSM) products & services (or similar) as well as digital based technologies.
- Certified ITSM and/or CSM Implementation Specialist.
- Experience working in an Agile/Scrum environment.
- Development and/or consultancy experience with enterprise-level SaaS software solutions.
About Konversational
We are a rapidly scaling boutique consultancy that delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform.
What We Offer
We offer the chance to work alongside top tier colleagues, along with opportunities to push your own limit. We treat our people equally, fairly and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.
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