Healthcare Service Delivery Lead Continuing Care Appeals

4 days ago


Dorchester, Dorset, United Kingdom NHS Dorset Full time

About the Job

NHS Dorset is seeking a Senior Operations Manager to lead its Continuing Care Resolutions team. The successful candidate will be responsible for managing and developing the service, working closely with external stakeholders to deliver high-quality care.

Key Responsibilities

  • Lead on CHC disputes process, chairing meetings and presenting cases at independent panels.
  • Act as the NHS Dorset lead for independent review panels, presenting cases on behalf of the ICB.
  • Provide oversight for appeals, decision making, and retrospective processes.

Requirements

  • A relevant professional qualification or registration in health or social care.
  • Masters-level knowledge, skills, and experience.
  • Excellent negotiation and conflict resolution skills.

Salary

The estimated salary for this role is £62,000 - £72,000 per annum, depending on experience.



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