Collections Executive
2 weeks ago
Collections Officer Role
About the Job
CBC Resourcing Solutions is seeking a skilled Collections Officer to join our team in the Asset Finance department. As a Collections Officer, you will play a crucial role in supporting the Collections Manager in all collection activities, including arrears collection, debt recovery, and subhire audit functions.
Key Responsibilities
- Manage daily returned payments to reduce and prevent customer debt
- Effectively manage busy workflow and identify key objectives
- Monitor the performance of the portfolio of over 6,500 live accounts
- Liaise with professional advisers, brokers, valuers, and recovery agents
- Support the Collections Manager in all collections activities within company policy guidelines
- Ensure customers are treated fairly and adhere to FCA regulations
Requirements
- Previous arrears or collections experience is essential
- Excellent customer service skills are required
What We Offer
CBC Resourcing Solutions offers a competitive salary, bonus, and benefits package. If you are a motivated and experienced Collections Officer looking for a new challenge, please apply with your CV.
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