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Collections Specialist
2 months ago
YouLend is a leading global embedded financing platform that partners with e-commerce sites, tech companies, and payment services providers to offer flexible financing products to their merchant base.
Our AI-driven credit risk assessment solutions enable merchants and SMEs to receive fast, flexible, and affordable funding.
We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys.
The RoleTo meet the growing demand for our technology and services, we are seeking a Collections Executive to join our collections department.
- To provide a first-class service relating to the resolution of any non/under-paying customers
- Contributing to proactive telephone/email campaigns to achieve weekly collections
- Data input, accurately inputting data across multiple systems
- Deal with ad hoc queries from clients/merchants regarding payments
- Fluent in English and Spanish
- At least one year's experience with Customer Service/Accounts Receivable/Credit Control ledger maintenance
- Excellent attention to detail and confidence working with data
- Entrepreneurial mindset, with strong work ethic and can-do attitude
- Award-Winning Workplace: YouLend has been recognized as one of the "Best Places to Work 2024" by the Sunday Times
- Award-Winning Fintech: YouLend has been recognized as a "Top 250 Fintech Worldwide" company by CNBC
We offer a comprehensive benefits package, including stock options, private medical insurance, EAP, enhanced maternity and paternity leave, and more.
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