Collections Specialist
4 weeks ago
We are seeking a highly skilled Collections Specialist to join our team at Uncapped, a fast-paced and rapidly growing FinTech company. As a Collections Specialist, you will play a crucial role in ensuring the smooth operation of our business by minimizing losses and maximizing cash flow.
Key Responsibilities:
- Manage customer relationships and resolve any issues that may arise
- Work closely with our Collections Lead, Head of Underwriting, CRO, CEO, and senior clients to ensure seamless communication and collaboration
- Develop and implement effective strategies to minimize losses and maximize cash flow
- Provide exceptional customer service and ensure that our customers have a positive experience
- Collaborate with the team to identify areas for improvement and implement changes to drive business growth
Requirements:
- Previous experience in a Collections role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong customer service skills and a passion for delivering exceptional customer experiences
- Ability to work independently and as part of a team
What We Offer:
- Competitive compensation package
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Optional workspaces in Warsaw, London, and Atlanta
We are an equal opportunities employer and welcome applications from candidates who are eligible to work in the UK without requiring visa sponsorship.
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