Collections Specialist

4 weeks ago


London, Greater London, United Kingdom Uncapped Full time
About the Role

We are seeking a highly skilled Collections Specialist to join our team at Uncapped, a fast-paced and rapidly growing FinTech company. As a Collections Specialist, you will play a crucial role in ensuring the smooth operation of our business by minimizing losses and maximizing cash flow.

Key Responsibilities:

  • Manage customer relationships and resolve any issues that may arise
  • Work closely with our Collections Lead, Head of Underwriting, CRO, CEO, and senior clients to ensure seamless communication and collaboration
  • Develop and implement effective strategies to minimize losses and maximize cash flow
  • Provide exceptional customer service and ensure that our customers have a positive experience
  • Collaborate with the team to identify areas for improvement and implement changes to drive business growth

Requirements:

  • Previous experience in a Collections role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive compensation package
  • Opportunities for growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Optional workspaces in Warsaw, London, and Atlanta

We are an equal opportunities employer and welcome applications from candidates who are eligible to work in the UK without requiring visa sponsorship.


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