Social Value Coordinator

5 days ago


Thurso, Highland, United Kingdom BAM Nuttall Full time

About the Role

The Social Value Coordinator position at BAM Nuttall is a critical role in our Orkney Projects in Scotland. As a Social Value Coordinator, you will play a key part in delivering exceptional stakeholder management and community relations services, ensuring alignment with our BAM policies, processes, and strategies.

You will engage with internal and external stakeholders, collaborating to achieve positive outcomes for clients and communities. This role requires strong organizational and time management skills, as well as the ability to work under pressure and deal with conflict effectively.

Your Key Responsibilities

  • Develop and maintain stakeholder management documentation, including trackers, engagement plans, satisfaction surveys, and complaints management.
  • Engage with various stakeholders across the project lifecycle to identify, understand, and respond to their needs and perspectives.
  • Manage correspondence with identified stakeholders, ensuring timely, accurate, and high-quality responses.
  • Contribute to processes coordinating, recording, and reporting on engagement with key stakeholders.
  • Build relationships with internal stakeholders and contractors, ensuring they understand client commitments, behavior expectations, and metrics for measurement.
  • Develop stakeholder management documentation and processes aligned with client expectations, contractual requirements, and BAM's policies and systems.
  • Collect data and evidence from project teams, stakeholders, and supply chain to ensure timely reporting on stakeholder management.
  • Aware of key legislation and government guidance related to social value, planning, and environmental regulation in relation to stakeholder management.
  • Carry out local engagement and research to inform and support Local Needs Analysis and development of stakeholder management documentation.
  • Support the development of new stakeholder management materials and solutions in response to project, regional, segment, and UK&I priorities.
  • Collaborate with Communications and Marketing departments to ensure timely, coordinated, and consistent two-way information flows for stakeholders.
  • Support the delivery of marketing/communications activity, feeding into communications plans associated with Enabling Service workstreams.
  • Identify and mitigate risks to the organization through early identification, escalation, reporting, and management of potential risks.
  • Provide data and evidence supporting project performance, client reporting, and reporting into the BAM Social Sustainability Reporting Tool.
  • Develop and manage collaborative relationships with community groups, partners, and geographies considering diverse needs and perspectives.
  • Support the mitigation, management, and resolution of risks linked to community engagement.
  • Inform decisions on planning and investment related to partnerships required for community engagement.

What We Offer

  • Competitive salary: £40,000 - £55,000 per annum, depending on experience.
  • A wide range of family-friendly policies.
  • Company car/car allowance/travel allowance.
  • 8% matched pension contributions.
  • Private healthcare.
  • Life assurance.
  • 26 days holiday.
  • 2 wellbeing days.
  • 1 volunteering day.
  • Personal and professional development opportunities.


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