Stakeholder Engagement Coordinator
3 days ago
BAM Nuttall is seeking an experienced Stakeholder Coordinator to support the delivery of excellent stakeholder management and community relations in our Orkney Projects, Scotland. As a key member of our team, you will assist in developing and maintaining stakeholder management documentation, engaging with stakeholders, and managing correspondence to ensure timely and accurate responses.
This permanent full-time position offers a competitive salary (£32,000 - £40,000) and a range of benefits, including a company car/car allowance, 8% matched pension contributions, private healthcare, life assurance, 26 days holiday, 2 wellbeing days, and 1 volunteering day.
Your Responsibilities
- Support the development and maintenance of stakeholder management documentation, such as trackers, engagement plans, satisfaction surveys, notices, and complaints management.
- Engage meaningfully with various stakeholders and diverse groups across project lifecycles to identify, understand, and respond to their needs and perspectives.
- Manage correspondence with identified stakeholders to ensure timely, accurate, and high-quality responses in tone and content.
- Contribute to processes that coordinate, record, and report on engagement with key stakeholders.
- Manage working relationships with internal stakeholders and contractors to ensure they understand client commitments, behaviour expectations, and metrics for measurement.
- Develop stakeholder management documentation and processes aligned to client expectations, contractual requirements, and BAM's policies and systems.
- Collate required data and evidence from project teams, stakeholders, and supply chain to ensure timely reporting on stakeholder management.
- Aware of key legislation and government guidance relating to social value, planning, and environmental regulation in relation to stakeholder management.
- Carry out engagement and research at a local level to inform and support Local Needs Analysis and development of stakeholder management documentation.
- Support the development of new stakeholder management materials and solutions in response to project, regional, segment, and UK&I priorities.
- Work with colleagues in Communications and Marketing departments to ensure timely, coordinated, and consistent two-way information flows for stakeholders.
- Support the delivery of marketing/communications activity, feeding into communications plans associated with Enabling Service workstreams.
- Manage and mitigate risks to the organisation through early identification, escalation, reporting, and management of potential risks.
- Support effective performance reporting through provision of data and evidence supporting project performance, client reporting, and reporting into the BAM Social Sustainability Reporting Tool.
- Develop and manage collaborative relationships with community groups, partners, and geographies considering diverse needs and perspectives.
- Support the mitigation, management, and resolution of risks linked to community engagement.
- Inform decisions on planning and investment related to partnerships required for community engagement.
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