Community Engagement Manager

3 weeks ago


Thurso, Highland, United Kingdom BAM Nuttall Full time

Job Overview

Bam Nuttall is a leading construction company seeking a Community Engagement Manager to deliver stakeholder management and community relations services for our Orkney Projects in Scotland. This role offers a unique opportunity to contribute to our projects' success and make a positive impact on our clients and communities.

The ideal candidate will have a degree-level qualification or equivalent and possess excellent written and verbal communication skills. They will be highly competent in MS Office, particularly Word, Excel, and PowerPoint. A willingness to travel regularly throughout the region and UK&I is essential, and a full UK driving license is preferred.

Your Responsibilities

  • Develop and maintain stakeholder management documentation, including trackers, engagement plans, satisfaction surveys, and complaints management.
  • Engage with various stakeholders across the project lifecycle to identify, understand, and respond to their needs and perspectives.
  • Manage correspondence with identified stakeholders, ensuring timely, accurate, and high-quality responses.
  • Contribute to processes coordinating, recording, and reporting on engagement with key stakeholders.
  • Build relationships with internal stakeholders and contractors, ensuring they understand client commitments, behavior expectations, and metrics for measurement.
  • Develop stakeholder management documentation and processes aligned with client expectations, contractual requirements, and BAM's policies and systems.
  • Collect data and evidence from project teams, stakeholders, and supply chain to ensure timely reporting on stakeholder management.
  • Aware of key legislation and government guidance related to social value, planning, and environmental regulation in relation to stakeholder management.
  • Carry out local engagement and research to inform and support Local Needs Analysis and development of stakeholder management documentation.
  • Support the development of new stakeholder management materials and solutions in response to project, regional, segment, and UK&I priorities.
  • Collaborate with Communications and Marketing departments to ensure timely, coordinated, and consistent two-way information flows for stakeholders.
  • Support the delivery of marketing/communications activity, feeding into communications plans associated with Enabling Service workstreams.
  • Identify and mitigate risks to the organization through early identification, escalation, reporting, and management of potential risks.
  • Provide data and evidence supporting project performance, client reporting, and reporting into the BAM Social Sustainability Reporting Tool.
  • Develop and manage collaborative relationships with community groups, partners, and geographies considering diverse needs and perspectives.
  • Support the mitigation, management, and resolution of risks linked to community engagement.
  • Inform decisions on planning and investment related to partnerships required for community engagement.

What We Offer

  • Competitive salary: £40,000 - £55,000 per annum, depending on experience.
  • A wide range of family-friendly policies.
  • Company car/car allowance/travel allowance.
  • 8% matched pension contributions.
  • Private healthcare.
  • Life assurance.
  • 26 days holiday.
  • 2 wellbeing days.
  • 1 volunteering day.
  • Personal and professional development opportunities.


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