Front Desk Coordinator

3 days ago


Ipswich, Suffolk, United Kingdom Salthouseharbour Full time
Job Title: Front Desk Coordinator

Salary: £19,500 - £21,000 per annum

The Salthouse Harbour Hotel in Ipswich is seeking a skilled and friendly Front Desk Coordinator to join their team. As the first point of contact for guests, this role requires strong communication skills and attention to detail to create a positive experience.

Responsibilities include:

  • Greeting guests in a professional manner
  • Accurately checking-in and checking-out guests
  • Responding promptly and courteously to phone calls
  • Providing information about hotel facilities and local attractions
  • Handling guest requests and complaints

The ideal candidate will have previous customer service or hospitality experience, with strong communication skills and the ability to multitask in a fast-paced environment.

Working hours include 5 days a week on a rota basis, with shifts ranging from 6.30am-3pm to 2.30pm-11pm, and occasional weekend shifts.



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