Dental Receptionist

7 months ago

Ipswich, United Kingdom Parkview Dental Centre Full time

**Join Our Team as a Receptionist**

Are you a dynamic and organised individual with a passion for delivering exceptional customer service? Can you translate that passion into your team and build excellent processes that delight customers? If so, we have the perfect opportunity for you We are currently seeking a Receptionist to join our front of house team and play a crucial role in creating a positive and welcoming experience for our valued patients.

Parkview Dental Centre is situated in a beautiful area on Fonnereau Road just outside of Ipswich town centre, near Christchurch Park. Our practice is large and spacious with a light, and uncluttered reception area designed to be a calming and welcoming space for our team and patients alike. Learn more about us here

**Responsibilities**:

- **Process Improvement**:

- Evaluate and refine reception processes to enhance efficiency and effectiveness.
- Implement best practices for patient management, appointment scheduling, and communication protocols.
- Work closely with surgeries to streamline cross-functional processes and promote excellent collaboration.
- **Customer Service Excellence**:

- Uphold the highest standards of customer service, ensuring all patients receive a warm and professional welcome.
- Resolve enquiries and concerns promptly and effectively, maintaining a positive and customer-centric approach.
- Implement training programmes that enhance the customer service skills of the reception team.
- **Front Desk Operations**:

- Day-to-day front desk operations, including check-ins, check-outs, and appointment coordination.
- Maintain a clean and organised reception area to create a positive first impression for visitors.
- Collaborate with other departments to ensure a smooth flow of information and services.

**Qualifications & Qualities**:

- Previous experience in a reception or customer service setting.
- Excellent organisational and multitasking skills.
- Team-building abilities.
- Exceptional interpersonal and communication skills.
- Proficient in using Microsoft Office suite and quick to pick up other software.
- You will be well-presented, passionate and a superb communicator with a desire for career progression and a love or ongoing personal and professional development.

**Benefits**:

- Competitive salary
- All training paid for
- Company pension
- Sickness pay
- Additional holiday days (between Christmas and New Year and Own Birthday)

**Job Types**: Full-time, Permanent

Pay: From £24,517.37 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Ipswich (required)

Ability to Relocate:

- Ipswich: Relocate before starting work (preferred)

Work Location: In person

  • Dental Receptionist

    7 months ago

    Ipswich, United Kingdom GOOSEBERRY DENTAL Full time

    Job Summary: We are seeking a skilled Dental Receptionist to join our team.with at least 2 years experience. As a Dental Receptionist, you will be the first point of contact for our patients and visitors. Your primary responsibility will be to provide exceptional customer service and ensure the smooth operation of the dental office. This is a vital role in...

  • Dental Receptionist

    2 weeks ago

    Ipswich, United Kingdom Quest Dental Care Full time

    Private practice in Ipswich seeking a full time Dental Receptionist. Must have excellent communication skills verbal and written, be well presented, eager to learn, hard-working and a team player. Knowledge of SOE software and dental nursing qualification would be a bonus. Start ASAP. Our team is important to us - we only employ people with the right...

  • Dental Receptionist

    7 months ago

    Ipswich, United Kingdom Halo dental practice ltd Full time

    '''Responsibilities''': - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify and update patient information in the system - Collect and process payments from patients - Assist with insurance claims and billing - Maintain a clean and organized reception area - Manage patient...

  • Dental Receptionist

    1 week ago

    Ipswich, United Kingdom BRIDGEHOUSE DENTAL PRACTICE AND IMPLANT CENTER Full time

    Dental Receptionist - Saturdays Previous Dental Receptionist experience is preferred but not required, in house training can be offered. We will also need an advanced BDS check. Job Description. - Telephone communication, booking and rearranging appointments, help patients with queries and question, be front of house and general reception admin...

  • Dental Receptionist

    7 months ago

    Ipswich, United Kingdom Appolonia Dental Centre Full time

    the receptionist will be responsible for all admin duties of a small dental practice including answering the phone, booking and cancelling appointments, meeting and greeting customers, filing and money handling. **Job Type**: Part-time Pay: £10.00-£11.00 per hour Work Location: In person

  • Part-time /full Time Dental Receptionist

    7 months ago

    Ipswich, United Kingdom GOOSEBERRY DENTAL Full time

    Responsibilities: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify insurance coverage and assist with insurance claims - Collect and record patient information, including medical history and personal details - Maintain patient records and ensure they are accurate and up to...

  • Receptionist

    3 weeks ago

    Ipswich, United Kingdom Together Dental Full time

    Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We are recruiting for a Receptionist to join us at our 4 surgery, mixed NHS and private practice in Ipswich. We are looking for someone to join us full time, working Monday to Friday 8:15am-5:15pm. Together Dental Ipswich is a fully equipped, mixed NHS and...

  • Dental Therapist and Hygienist Role

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Henry Schein Full time

    About UsHenry Schein, our parent company, has won regional and national NHS awards for our commitment to excellence in dental care. We are proud to be part of a wider dental team providing therapy and hygiene support to patients across the East of England.Job DescriptionWe are seeking a skilled Dental Therapist and Hygienist to join our team. The ideal...

  • Part Time Receptionist

    2 weeks ago

    Ipswich, United Kingdom Inchcape Retail Limited Full time

    **Part Time Receptionist - BMW / MINI Ipswich £9.90 per hour 22 Hours a week covering Saturday, Sunday and Monday.** As a Receptionist, you will receive a competitive salary, we also offer great benefits including: - **Vehicle purchase discounts** - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to...

  • Junior Administrator

    2 weeks ago

    Ipswich, United Kingdom Major Recruitment Full time

    Major Recruitment are currently recruiting for a **permanent Hiredesk Administrator / Assistant** in Ipswich for their client who is a well established group of companies specialising in the supply of commercial assets. **Hours of work** - 8.30-5.30pm M-F **Location - Ipswich** **Benefits of working for the company include**: - 24 days holiday + 8 BH -...