Clacket Lane Management Position
2 days ago
Job Description:
At Roadchef, we are seeking a highly skilled and experienced Assistant Manager to join our team at Clacket Lane Services on the M25 near Oxted. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our site, driving sales, and fostering a positive and productive work environment.
Key Responsibilities:
- Team Leadership: Lead, train, and mentor a high-performing team, promoting a collaborative and motivated work environment.
- Customer Service: Deliver exceptional customer service, creating memorable coffee experiences.
- Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
- Sales and Marketing: Support strategies to drive sales and increase store profitability.
- Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
- Brand Ambassador: Uphold Costa Coffee's brand values and ensure the store represents our commitment to quality and excellence.
Requirements:
- Leadership Skills: Proven ability to lead, inspire, and develop a team.
- Customer Focus: Strong commitment to delivering exceptional customer service.
- Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
- Communication Skills: Excellent interpersonal and communication skills.
- Problem-Solving: Strong organisational and problem-solving abilities.
- Flexibility: Willingness to work flexible hours, including weekends and holidays.
About Us:
Roadchef is a proud franchisee of Costa Coffee, one of the world's largest and most loved coffee brands. We are committed to creating an inclusive environment for all employees and offer a range of benefits, including competitive salaries, employee discounts, and career development opportunities.
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