Retail Store Manager

4 weeks ago


Westerham, Kent, United Kingdom Roadchef Full time

Retail Manager Job Opportunity at Clacket Lane Motorway Services

Roadchef Motorway Services, a franchisee of WHSmith, is seeking a skilled Retail Manager to lead the WHSmith team at Clacket Lane Motorway Services. As a Retail Manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.

Key Responsibilities:

  • Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
  • Customer Service: Ensure every customer receives exceptional service, creating a memorable shopping experience.
  • Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
  • Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
  • Financial Management: Manage budgets, monitor financial performance, and report on key metrics.

Requirements:

  • Minimum of 2 years in a managerial role within the retail industry, preferably in a similar environment.
  • Leadership Skills: Proven ability to lead, inspire, and develop a team.
  • Customer Focus: Strong commitment to delivering exceptional customer service.
  • Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.

Roadchef is a leading Motorway Service area provider, recognized for its commitment to employee development and customer satisfaction. We offer a competitive salary, benefits package, and opportunities for career growth and development.


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