Customer Service Representative

4 weeks ago


Westerham, Kent, United Kingdom Roadchef Full time
Customer Care Team Member - McDonald's

At Roadchef, we're looking for a Customer Care Team Member to join our McDonald's team at Clacket Lane Motorway Service Area on the M25 near Bromley. As a Customer Care Team Member, you will be responsible for delivering exceptional customer service, ensuring our dining area is clean and tidy, and gathering guest feedback to improve our services.

We offer a range of benefits, including:

  • 1 meal per shift
  • Up to 70% discount on food and drinks at all Roadchef sites
  • A cash bonus for every friend you refer
  • Discounts on high street and online stores via our Hapi app
  • Free onsite parking
  • Contributory pension after 3 months
  • Access to Occupational Health support
  • Employee Assistance program
  • Mental Health First Aiders
  • Great development opportunities - 65% of our current Managers joined us as Team Members

What experience do I need?

We're looking for someone with a passion for providing great customer service and a willingness to learn. Ideally, you'll have experience in a restaurant, bar, cafe, shop, or any type of catering or retail business. Don't worry if you've never worked in a McDonald's environment before - we'll provide full training to help you excel in your role.

At Roadchef, we're committed to developing our people and providing a great place to work. We're proud to be the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2023 with a 2 star accreditation.



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