Customer Service Representative

4 weeks ago


Westerham, Kent, United Kingdom Roadchef Full time
Customer Service Representative

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring every customer leaves with a smile on their face.

You will work in a fast-paced environment, interacting with customers, taking orders, and maintaining a clean and organized workspace. Your excellent communication skills and ability to work as part of a team will be essential in delivering a great customer experience.

As a Customer Service Representative, you will have the opportunity to work with three of our famous brands: McDonald's, Costa Coffee, and LEON. You will be trained to provide great customer service, prepare food menu items, and maintain a clean and organized workspace.

We offer a range of benefits, including:

  • 1 meal whilst on duty
  • Up to 70% discount for you, family and friends at all Roadchef sites
  • A cash bonus for every friend you refer
  • Discounts on many high street and online stores via our Hapi app
  • Free onsite parking
  • Contributory pension after 3 months
  • Access to Occupational Health support
  • Employee Assistance program
  • Mental Health First Aiders
  • Great development opportunities - 65% of our current Managers joined us as Team Members

What experience do I need?

We would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people.

At Roadchef, we are proud to be the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2023 with a 2 star accreditation.

People come first in everything we do and we are proud that 65% of our Managers have been developed through our internal training programmes.



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