IT Support Specialist

2 days ago


Little Driffield, East Yorkshire, United Kingdom Principal IT Full time

{"Job Title": "2nd Line IT Support", "Company": "Principal IT", "Location": "Brandesburton", "Job Type": "Permanent", "Salary": "£30,000", "Key Responsibilities": ["Performing diagnostic tests and troubleshooting to identify customer issues", "Completing builds of laptops, mobile phones and iPads", "Triaging new and old customer issues", "Taking ownership of customer issues", "To be proactive and observant with any potential security risks", "To contribute and manage strategic projects as identified by the Service Desk Manager"], "Essential Skills": ["Great knowledge of SLA", "Good working knowledge of MS Windows - Ideally workplace specific", "Understanding of Windows Server, MS Exchange and AD (Users and Computers)", "Experience of Mobile Device and Application Management across Microsoft, Apple & Android Platforms"], "Desirable Skills": ["ITIL Foundation Certified", "Airwatch Mobile Device Management"], "The Package": ["10% employer contributory pension scheme", "Up to 12.5% annual bonus", "25 days holidays + BHs", "3 x Salary death in service benefit", "Annual salary reviews and increases", "Employee wellbeing app - points that turns into discount codes for retail & leisure etc"]}


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