IT Support Specialist
2 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Principal IT. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Process and resolve technical issues in a timely and professional manner
- Provide excellent customer service, responding to client inquiries and concerns
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic knowledge of IT systems and software
- Excellent problem-solving and analytical skills
What We Offer:
- A competitive salary of £24,500 per annum
- 25 days holiday + Bank Holidays
- Up to 12.5% annual bonus
- 3 x Salary death in service benefit
- Annual salary reviews and increases
About Us:
Principal IT is a leading provider of IT services, dedicated to delivering exceptional support to our clients. We are committed to providing a positive and inclusive work environment, where our employees can grow and develop their skills.
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