IT Support Specialist

2 weeks ago


Little Driffield, East Yorkshire, United Kingdom Principal IT Full time

Job Summary:

We are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Principal IT. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Process and resolve technical issues in a timely and professional manner
  • Provide excellent customer service, responding to client inquiries and concerns
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Basic knowledge of IT systems and software
  • Self-motivated and proactive approach to problem-solving

What We Offer:

  • A competitive salary of £24,500 per annum
  • 25 days holiday + Bank Holidays
  • Up to 12.5% annual bonus
  • 3 x Salary death in service benefit
  • Annual salary reviews and increases

About Us:

Principal IT is a leading provider of IT services, dedicated to delivering exceptional support to our clients. We are committed to fostering a positive and inclusive work environment, where our employees can grow and develop their skills.


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