Customer Support Specialist

2 days ago


York, York City, United Kingdom Edmundoptics Full time
Unlock Your Potential as a Technical Product Advisor

Are you passionate about delivering exceptional customer experiences? Do you thrive in dynamic environments where no two days are ever the same?

We're seeking a skilled Technical Product Advisor to join our team at YOUNGHARRY DG INTERNATIONAL LTD. As a key member of our customer support department, you'll play a vital role in providing expert guidance and product recommendations to our clients.

About the Role:
  • Provide technical assistance and product recommendations to customers across Europe
  • Handle customer inquiries and manage accounts with precision and care
  • Collaborate with global teams to drive marketing initiatives forward
Your Qualifications:

We're looking for individuals who possess a strong foundation in science or engineering, with excellent communication and problem-solving skills.

  • Bachelor's degree in Science or Engineering
  • Fluent in German and English
  • Proficient with MS Office
  • Strong communication and problem-solving skills
What We Offer:
  • A competitive salary range of £45,000 - £60,000 per annum
  • Company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Cycle to Work scheme
  • Company events


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