Customer Service Liaison Specialist

6 days ago


York, York City, United Kingdom DPDgroup Full time
About the Role

We are seeking an experienced Customer Service Liaison Specialist to join our dedicated and friendly customer services team at DPDgroup.

In this role, you will be responsible for providing exceptional customer service and support to both internal and external customers in relation to parcel collection and delivery. You will work closely with our Drivers, Shift Managers, and Operations Managers to identify issues, proactively problem-solve, and take accountability and ownership for resolving these issues.



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