Customer Support Specialist

1 month ago


York, York City, United Kingdom Edmund Optics Inc., 14F., No.83, Sec Full time
Customer Support Specialist

We're seeking a skilled Customer Support Specialist to join our team at Edmund Optics Europe. As a key player in our customer support team, you'll be responsible for providing technical assistance and product recommendations to our customers in Europe.

Key Responsibilities:
  • Providing technical support via phone, email, and chat
  • Assisting customers with product selection and configuration
  • Collaborating with global teams to resolve customer issues
Requirements:
  • Bachelor's degree in Science or Engineering
  • Fluent in German and English
  • Proficient with MS Office
  • Strong communication and problem-solving skills
What We Offer:
  • Company pension scheme
  • Private medical & dental insurance
  • Extensive training and development opportunities
  • Cycle to Work scheme / Jobbike program
  • Company events


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