Customer Experience Specialist

3 weeks ago


York, York City, United Kingdom Sofology Careers Full time

About Sofology Careers

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We're more than just a sofa manufacturer; we're dedicated to providing exceptional customer experiences.

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As a Customer Experience Specialist, you will play a vital role in helping customers find their perfect sofa. You'll be responsible for:

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  1. ">
  2. Assisting customers in identifying their sofa requirements">
  3. Showcasing our products in a way that showcases their features and benefits">
  4. Delivering outstanding customer service at all times">
  5. Staying up-to-date with the latest interior design trends and styles">
  6. Processing finance applications to ensure customers receive suitable payment options">
  7. Supporting colleagues by sharing your product expertise and promoting best practices">
  8. Fostering strong relationships with customers to deliver exceptional experiences">
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Estimated Salary: £29,500 - £40,000 per annum

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This is an exciting opportunity to join Sofology and contribute to our mission of providing exceptional customer experiences.



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