Customer Experience Host

5 days ago


York, York City, United Kingdom Splendid Hospitality Group Full time
Customer Experience Host

Join our team at the Holiday Inn Express York and become part of a dynamic and supportive environment.

We are seeking a highly motivated and customer-centric individual to take on the role of Customer Experience Host in the housekeeping department. In this position, you will be responsible for ensuring every guest has an exceptional experience from arrival to departure. You will need to be proactive in addressing any issues that may arise and strive to create a memorable stay for all our guests.

Key Responsibilities:
  • Provide a warm and welcoming atmosphere for all guests.
  • Respond promptly to guest requests and resolve any issues efficiently.
  • Collaborate with colleagues to ensure seamless operations and high levels of guest satisfaction.
  • Contribute to maintaining a clean and organized work environment.

This role is ideal for those who enjoy working in a fast-paced environment and have a genuine passion for delivering outstanding customer service.

The estimated salary for this position is £11.44 per hour.



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