Customer Experience Associate

4 days ago


York, York City, United Kingdom Gryaab AB Full time
About the Role: We are seeking a motivated Sales Assistant to join our team in York. As a Sales Advisor, you will be responsible for delivering exceptional customer service and building strong relationships with customers.

Key Responsibilities:
* Provide a premium in-store experience for customers by offering expert knowledge of luxury brands
* Build rapport and meet customers' needs, exceeding their expectations
* Work collaboratively with colleagues to achieve sales targets and maintain store standards

Benefits Package:
* 25% colleague discount on purchases
* 28 days annual leave (increasing to 33 days)
* Birthday day - an additional day off in the month of your birthday
* Access to online GP and mental health support
* Get fit programme and more
* 'Perks*' discounts and cashback
* Pension scheme

About Fenwick: Family-owned department store group with a rich heritage and history, working collaboratively to exceed customers' expectations.

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