Customer Experience Host

1 month ago


York, York City, United Kingdom Stonegate Group Full time

Company Overview: At Stonegate Group, we pride ourselves on being the largest operator of pubs, bars, and late-night venues in the United Kingdom.

About Us: Our leading brands include diverse and well-known names like Slug & Lettuce, Be At One, and Popworld.

Salary: We offer a competitive salary, estimated to be around £20,000 per annum for this role, taking into account the location and industry standards.

Job Description: As a Customer Experience Host, you will play a key role in delivering exceptional guest experiences at our pub, The Walnut Tree in Heworth, York.

Responsibilities: Your main duties will include welcoming and engaging every guest, preparing and serving high-quality food and drink, making recommendations to elevate guest experiences, and maintaining a clean and safe environment for guests and colleagues.

Requirements: To be considered for this position, you must be at least 18 years old, as it involves the sale of alcohol. You should also have excellent communication skills, be able to work as part of a team, and provide outstanding customer service.

Benefits: As a member of our team, you will receive a range of benefits, including a Reward Card via the MiXR App, offering 25% off food and drink for you and your friends across our managed estate, as well as access to Stonegate Xtra Rewards, VIP entry to our pubs and bars, and more.



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