Customer Experience Specialist

3 weeks ago


York, York City, United Kingdom Sofology Full time
Customer Experience Specialist
Sofology is seeking an experienced Customer Experience Specialist to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences and driving sales growth through effective product recommendations and expert guidance.

Your primary focus will be on building strong relationships with our customers, understanding their needs, and providing tailored solutions to meet their expectations. Your excellent communication skills, product knowledge, and passion for delivering outstanding customer service will make you an invaluable asset to our team.

We're looking for someone who is highly motivated, customer-focused, and has a proven track record of success in sales or customer-facing roles. If you're a results-driven individual who is eager to take on new challenges and develop your skills in customer experience and sales, we'd love to hear from you

About Sofology
Sofology is a dynamic and innovative company that's committed to delivering exceptional customer experiences. Our state-of-the-art stores offer a unique shopping experience, and our products are designed to meet the diverse needs of our customers.

About the Role
This is a full-time position that involves working 30 hours per week. You'll be required to work varying shifts, including weekends and bank holidays, to ensure our customers receive the best possible service.

Salary Information
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.

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