York Customer Support Manager

1 day ago


York, York City, United Kingdom Edmund Optics Ltd Full time
Job Description
We are currently looking for a York Customer Support Manager to join our busy team. As a key member of our support team, you will be responsible for managing a group of customer support specialists to deliver exceptional customer service and support to our customers worldwide.

Key Responsibilities
- Manage a team of customer support specialists to ensure timely and effective resolution of customer issues
- Collaborate with cross-functional teams to develop and implement process improvements
- Provide guidance and coaching to team members to enhance their skills and knowledge

Requirements
- Bachelor's degree in a related field (e.g., customer service, sales, marketing)
- Minimum 3 years of experience in a leadership role or as a customer support specialist
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment

What We Offer
- Competitive salary: £65,000 - £85,000 per annum
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

About Us
Edmund Optics Ltd is a leading global manufacturer and supplier of precision optics and optical components. We serve a wide range of industries, including scientific research, medical imaging, and aerospace.

  • York, York City, United Kingdom York St John University Full time

    We are looking for an exceptional Admin Support Team Member to join our team at York St John University's Sport department. As the Sport Facilities Coordinator, you will play a vital role in delivering an excellent service to our customers and contributing to the success of YSJActive.Your key responsibilities will include managing the day-to-day operations...


  • York, York City, United Kingdom Nestlé SA Full time

    As a York Customer Service Manager, you will play a critical role in leading our Customer Solutions Team in York on a fixed-term basis. The successful candidate will have direct line management experience, be able to plan and meet deadlines, achieve results, and build strong relationships with key stakeholders.The role requires the ability to work...

  • IT Support Specialist

    2 weeks ago


    York, York City, United Kingdom Interface Recruitment UK Full time

    Interface Recruitment UK is currently seeking an experienced IT Support Specialist to join our team in York. This is a six-month FTC contract position within our rapidly expanding Technical team.Job SummaryWe are looking for a dynamic Support Technician to provide technical support within an Education environment and support customers with Windows, Google G...


  • York, York City, United Kingdom York Tutors Full time

    We are looking for an enthusiastic and dedicated ESL teacher to join our team at York Tutors. In this role, you will teach English to students aged 14-17 from Spain, Austria, and Italy, working on their language skills in a supportive and dynamic environment.Your primary responsibilities will include planning and delivering engaging lessons, creating a...


  • York, York City, United Kingdom York College Full time

    Join Our Team as a Full-time Electrical Tutor">We are seeking a qualified and enthusiastic individual to join our team as a full-time tutor specializing in Electrical Installation at York College. In this role, you will have the opportunity to teach our students and apprentices in our state-of-the-art Electrical facility.Salary Information">The salary for...


  • York, York City, United Kingdom University of York Full time

    We are seeking an experienced Biomedical Support Technician to join our team at the University of Hull. In this role, you will be responsible for maintaining the teaching and storage areas, organizing equipment requirements, and ensuring donor material is managed in accordance with regulatory requirements.The successful candidate will work closely with the...

  • Logistics Coordinator

    4 weeks ago


    York, York City, United Kingdom York Teaching Hospital Facilities Management (LLP) Full time

    About the RoleWe are seeking a highly skilled and experienced Transport Driver to join our team at York Teaching Hospital Facilities Management (LLP). This is an exciting opportunity to work in a dynamic environment and contribute to the delivery of high-quality services.Job SummaryThis role will involve handling and transporting a range of items, including...


  • York, York City, United Kingdom University of York Full time

    Job RoleDescriptionWe are seeking a motivated individual to join our catering team at the University of York. As a Catering Assistant, you will provide a friendly and efficient service to staff, students, and visitors.You will prepare and cook light snacks and meals, serve meals and beverages, and carry out cleaning duties. You will also contribute to...


  • York, York City, United Kingdom Principal York Full time

    Company OverviewWe are Principal York, a hospitality management company that values diversity and inclusivity in our workplace. Our commitment to people-first culture has earned us a Top 30 Best Places to Work in Hospitality rating.SalaryThe estimated annual salary for this role is around £20,000-£25,000, depending on experience and qualifications.Job...


  • York, York City, United Kingdom University of York Full time

    The Library at the University of York is seeking a versatile and organized individual to fill the position of Customer Services Assistant.This evening role involves providing support for our library services by assisting with reception duties, patrolling library areas, and helping with stock management tasks.Applicants should possess excellent communication...


  • York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job Summary:We are seeking a Specialist Physiotherapist to join our York Community Therapy Team. The successful candidate will work independently, managing a caseload of patients, and providing specialist physiotherapy interventions in their own homes.Key Responsibilities:To undertake specialist physiotherapy assessment and management of patients referred to...


  • York, York City, United Kingdom Restaurant Associates Full time

    We are seeking a skilled Catering Support Associate to join our team at National Railway Museum in York. As a key member of our food service team, you will be responsible for delivering exceptional customer experiences and working collaboratively with colleagues to provide outstanding service.As a Catering Support Associate, you will contribute to the...


  • York, York City, United Kingdom University of York Full time

    The University of York is seeking a Digital Archives Supervisor to oversee the implementation of ADS policies and procedures, ensuring all data are managed according to best archival and curatorial practices. This role involves taking the lead in developing policy and procedure for data from the Heritage Science and Conservation Research domains.This senior...


  • York, York City, United Kingdom University of York Full time

    The University of York's Trials Unit is seeking talented web developers to join our team. As a Bespoke Systems Specialist, you will be responsible for designing and developing bespoke systems that support clinical trials.The ideal candidate will have experience of developing systems written in C# MVC and working with SQL Server to create, query, and update...


  • York, York City, United Kingdom Acapella Recruitment Full time

    Acapella Recruitment is seeking experienced Store Supervisors to join their client's team at York Designer Outlet. As a key member of the management team, you will be responsible for supporting the Store Manager in overseeing the day-to-day operations of the store, including customer service, stock management, and visual merchandising.The ideal candidate...

  • York Sales Manager

    4 days ago


    York, York City, United Kingdom DoubleTree by Hilton Full time

    Sales Manager Job Summary">We are seeking a highly motivated and experienced Sales Manager to join our team at DoubleTree by Hilton York. As a key member of our sales team, you will be responsible for driving revenue growth across all segments and developing strong relationships with customers and stakeholders.Main Responsibilities:Develop and implement...


  • York, York City, United Kingdom GSL Education Full time

    Job OverviewWe are seeking a dedicated and enthusiastic Education Support Professional to join our team in York.


  • York, York City, United Kingdom University of York Full time

    Job Title:Retail Operations ManagerAbout the Role:We are seeking a highly motivated and enthusiastic Retail Supervisor to work in our Nisa stores based at the University of York. The successful candidate will be responsible for overseeing the day-to-day operations of the store, ensuring excellent customer service and a positive shopping experience.The ideal...


  • York, York City, United Kingdom York College Full time

    Job DescriptionThe successful candidate for the position of Student Support Specialist at York College will provide essential support to students throughout their academic journey. This will include delivering high-quality tutorials, creating engaging learning materials, and utilizing data analysis to inform teaching practices. Your excellent interpersonal...


  • York, York City, United Kingdom York College Full time £31,107 - £34,154

    York College is seeking an experienced professional to fill the role of Data Compliance Lead, providing leadership and support for efficient use of resources to benefit students with special needs. The ideal candidate will have a strong understanding of student funding, data handling, and complex ICT systems.This key leadership position involves...