Retail Operations Manager

5 days ago


York, York City, United Kingdom University of York Full time
Job Title:

Retail Operations Manager

About the Role:

We are seeking a highly motivated and enthusiastic Retail Supervisor to work in our Nisa stores based at the University of York. The successful candidate will be responsible for overseeing the day-to-day operations of the store, ensuring excellent customer service and a positive shopping experience.

The ideal candidate will have first-class communication skills, experience of working within the retail sector, and supervising a small team. You will be required to work on a full-year basis, with 37 hours per week available. A flexible approach is essential as you may be required to work evenings, weekends, and/or bank holidays as part of your standard working hours.

This role offers a fantastic rewards package including 38 days annual leave, concession rates at York Sport Village and Centre, company pension scheme, workplace pension scheme, and more.

Key Responsibilities:
  • Oversee the daily operations of the Nisa store
  • Ensure excellent customer service and a positive shopping experience
  • Supervise and support a small team of Retail Assistants
  • Organize stock levels and ensure security of cash in the store

Estimated Salary: £25,000 - £30,000 per annum, depending on experience.



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