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Travel Industry Professional

2 months ago


Colchester, Essex, United Kingdom Hays Travel Full time

About the Role

We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a key member of our team, you will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.

Key Responsibilities

  • Build and maintain relationships with customers to identify and meet their needs.
  • Use social media to promote offers, generate customer engagement and sales leads.
  • Participate in promotional events and activities to increase exposure of the branch.
  • Achieve individual and team sales targets.
  • Assist with the day-to-day operation of the branch.
  • Participate in training to develop your skills and knowledge.
  • Perform administrative duties accurately and efficiently.

Requirements

  • At least 1 year experience as a Travel Consultant.
  • A proven sales record.
  • Passionate about travel and tourism.
  • Excellent travel product knowledge and a good working knowledge of tour operator systems.
  • Good sales and presentation skills.
  • Customer-focused with problem-solving skills.
  • A team player with good organisational and time-management skills.
  • Excellent communication skills.
  • A recognised travel qualification (desirable).

What We Offer

Competitive salary with unlimited bonus potential. Part Time & Full Time Positions Available. We offer a supportive and dynamic work environment with opportunities for career development.