Travel Customer Support Specialist

3 weeks ago


Colchester, Essex, United Kingdom C&M Travel Recruitment Full time

**Travel Customer Support Specialist**

C&M Travel Recruitment is seeking a skilled Travel Customer Support Specialist to join their growing team.

Key Responsibilities:
• Answer and process customer queries via phone, email, and web chat
• Liaise with customers for post-booking questions and assistance
• Process and action incoming emails from external suppliers
• Ensure bookings are loaded correctly across booking systems

Requirements:
• Experience working within a travel agency or travel company
• Excellent customer service and communication skills

**About the Role**

As a Travel Customer Support Specialist, you will be responsible for providing exceptional customer service and support to clients. You will work on a variety of tasks, including answering customer queries, processing bookings, and liaising with customers. This is an excellent opportunity for someone who is passionate about the travel industry and has excellent communication skills.


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