Tesco Travel Money Advisor
4 weeks ago
Travel Money Advisor Role
As a Travel Money Advisor at Travelex, you will be working in a fast-paced retail environment, supporting customers with their foreign exchange needs. Your role will involve building relationships with customers, understanding their travel requirements, and providing tailored advice on Travelex products and services.
Key Responsibilities
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
- Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX requests and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
Requirements
- Numerically proficient – You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily.
- IT proficient – You'll be dealing with computers and in-house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
- Great Communicator - You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
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