Customer Care Specialist
1 month ago
Clearfield Recruitment is seeking a Customer Care Specialist to join their team in Colchester, Essex. As a key member of the Customer Care team, you will be responsible for ensuring that new home buyers receive exceptional aftercare following the purchase of their homes.
The ideal candidate will have experience in customer care within a developer or construction environment, with a strong focus on providing a 5-star service. Key responsibilities will include:
- Ensuring personal and team compliance with all relevant SHE policies and procedures.
- Fully adhering to the company's standard Customer Care policies and procedures.
- Handling customer contacts professionally and courteously, with all issues appropriately recorded in the company's IT system.
- Coordinating with colleagues to ensure the department provides continual telephone cover throughout the working day.
- Liaising between Site Management teams, Customer Care Operatives, and external Sub-contractors to ensure all remedial works are completed efficiently.
- Communicating with the Head of Customer Care to ensure all defects are dealt with by the appropriate personnel.
- Utilising the IT system and associated reporting to manage resolution of defects and identify areas for improvement.
- Liaising with the Commercial/Buying departments to order materials and complete contra-charges where applicable.
- Providing administrative support for the Department, including handling and responding to customer correspondence, electronic and paper filing, and production of reports.
The successful candidate will be a strong communicator with excellent IT skills, able to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a new challenge, please get in touch with Frankie at Clearfield Ipswich office.
-
Care Specialist
24 hours ago
Colchester, Essex, United Kingdom Cera Care Full timeJob OverviewWe are recruiting a dedicated and compassionate female Care Worker to join our Specialist Services Team to provide care to our client in the Colchester area.
-
Colchester, Essex, United Kingdom Cera Care Full timeAbout the RoleWe are seeking a compassionate and dedicated individual to join our Specialist Services Team as a Complex Care Assistant in Colchester. The successful candidate will be responsible for providing high-quality care to a female teenager with severe autism, focusing on her complex needs.Key ResponsibilitiesSupporting a client with tracheostomy,...
-
Specialist Care Worker
4 weeks ago
Colchester, Essex, United Kingdom Cera Care Full timeWe're seeking a dedicated and compassionate Care Worker to provide specialist care to a female teenager with severe autism in the Colchester area.The ideal candidate will have excellent people skills, be a great communicator, and be able to work effectively in a team as well as independently.As a valued employee, you'll have access to our employee benefits...
-
Supportive Care Specialist
4 days ago
Colchester, Essex, United Kingdom Cygnet Health Care Full timeAbout Cygnet Health CareCygnet Health Care is a leading provider of specialist mental health services in the UK, with over 30 years of experience delivering high-quality care and support to individuals with mental health needs, autism, and learning disabilities.We are committed to making a positive difference in the lives of our service users and their...
-
Care Worker for Specialist Services
3 weeks ago
Colchester, Essex, United Kingdom Cera Care Full timeAt Cera Care, we're looking for a dedicated and compassionate Care Worker to provide high-quality care to our clients in the Colchester area. This is an exciting opportunity to work with our Specialist Services Team, supporting individuals with complex care needs, including tracheostomy, ventilator & oxygen management, oral suctioning, PEG & JEJ medication &...
-
Colchester, Essex, United Kingdom Bupa Dental Care Full timeAbout the OpportunityWe are seeking a highly skilled Specialist Paediatric Dentist to join our team at the Colchester Dental Specialist Centre in Essex. The ideal candidate will be a specialist registered in Paediatric Dentistry with the ability to work independently and as part of a team.The successful candidate will be able to provide high-quality dental...
-
Orthodontic Care Specialist
4 weeks ago
Colchester, Essex, United Kingdom Primary Care Careers Full timeJob SummaryColchester Orthodontic Centre is seeking a part-time qualified orthodontic nurse to provide exceptional patient care and support our experienced team.Main ResponsibilitiesAssist orthodontic specialists and therapists in delivering high-quality patient care.Perform various tasks to ensure smooth operation and contribute to the success of our...
-
Care Coordinator Specialist
4 weeks ago
Colchester, Essex, United Kingdom Cera Care Full timeJob Summary:Cera Care Ltd is seeking a skilled Care Coordinator to manage the delivery of high-quality care services. The successful candidate will effectively match Care Workers with Clients based on their care needs, ensuring efficient and effective care delivery.Key Responsibilities:Coordinate the delivery of care services to meet Client needsMatch Care...
-
Care Specialist
1 month ago
Colchester, Essex, United Kingdom St. Helena Hospice Ltd Full timeAs a Care Specialist at St. Helena Hospice Ltd, you will be part of a multi-disciplinary team providing high standards of specialist palliative care to patients and their relatives. Your role will involve assessing, planning, implementing, and evaluating care needs, as well as providing rapid response visits to patients in crisis in the community.You will...
-
Care and Support Specialist
3 weeks ago
Colchester, Essex, United Kingdom Cera Care Full timeBe a Part of Our MissionCera Care is seeking a compassionate and dedicated individual to join our team as a Care Assistant. In this role, you will have the opportunity to make a meaningful difference in the lives of our clients, providing personalized care and support in the comfort of their own homes.Responsibilities:Assist with personal care, including...
-
Care Specialist
3 weeks ago
Colchester, Essex, United Kingdom Alderwood Care Home Full timeWhy Choose Alderwood Care Home?We pride ourselves on creating a warm and welcoming environment for everyone, regardless of their role. Our residents are at the heart of everything we do, and we're committed to providing the highest quality care and support.As a key member of our team, you'll be working in a lively and supportive environment, surrounded by...
-
Home Care Assistant Colchester
3 weeks ago
Colchester, Essex, United Kingdom Harmonize Care Full timeAbout the RoleWe are seeking a compassionate and reliable Home Care Assistant to join our Harmonize Care team in Colchester.As a Home Care Assistant, you will provide essential support with domestic tasks, personal care routines, and medication management for our clients.Domestic tasks, such as cleaning, laundry, and meal preparationSensitive assistance with...
-
Senior Dental Specialist
2 weeks ago
Colchester, Essex, United Kingdom Bupa Dental Care Full timeWe are seeking a skilled Senior Dental Specialist to join our esteemed Colchester Dental Specialist Centre Practice in Essex, UK. This growth-oriented role will enable you to enhance our services, focusing on referrals for children and adolescents. Our practice is an established referral centre, boasting a treatment coordinator who streamlines the patient...
-
Care Coordinator
4 weeks ago
Colchester, Essex, United Kingdom Harmonize Care Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Harmonize Care Ltd. As a Care Coordinator, you will play a vital role in supporting our clients in their own homes and making a positive impact on their lives.You will be responsible for mentoring your team, setting goals and targets, and assisting the Senior...
-
Home Care Services Digital Specialist
1 day ago
Colchester, Essex, United Kingdom Care Rose Cares Ltd Full timeAbout Our TeamWe are seeking a highly skilled Digital Marketing Specialist to join our team at Care Rose Cares Ltd. As a key member of our marketing team, you will drive the digital presence and outreach of our home care services in the Colchester/Harlow area.Your expertise in digital marketing strategies will play a vital role in enhancing brand awareness...
-
Dental Specialist
1 month ago
Colchester, Essex, United Kingdom Bupa Dental Care Full timeAbout the RoleWe are seeking a highly skilled Specialist Orthodontist to join our team at Bupa Dental Care's Colchester Dental Specialist Centre in Essex. This is a fantastic opportunity to work in a dynamic and supportive environment, providing high-quality dental care to our patients.Key ResponsibilitiesProvide specialist orthodontic services to patients,...
-
Hearing Care Specialist
1 month ago
Colchester, Essex, United Kingdom Amplifon Full timeAs a world-leading private hearing specialist, Amplifon offers a unique opportunity to join a global team dedicated to delivering exceptional hearing care. Our UK branch in Colchester is seeking a skilled Audiologist/Audiological Scientist to manage a dedicated Sales & Customer Service Advisor and provide top-notch patient care.Key responsibilities...
-
Clinical Care Specialist
1 month ago
Colchester, Essex, United Kingdom St Helena Hospice Full timeJob SummaryWe are seeking a skilled Clinical Care Specialist to join our team at St Helena Hospice. As a Clinical Care Specialist, you will provide high-quality specialist palliative care to patients and their families, working closely with community and primary care colleagues to ensure seamless care.Key ResponsibilitiesAssess, plan, implement, and evaluate...
-
Residential Care Specialist
2 weeks ago
Colchester, Essex, United Kingdom Essex County Council Full timeJob Title: Residential Care SpecialistAbout the Role:We are seeking a Residential Care Specialist to join our team at Essex County Council. As a Residential Care Specialist, you will play a vital role in providing nurturing therapeutic care to children who have experienced trauma.Main Responsibilities:Support and care for children in a residential...
-
Care Support Worker Colchester
4 weeks ago
Colchester, Essex, United Kingdom Harmonize Care Full timeAbout the RoleWe are seeking a compassionate and reliable Care Assistant to join our team at Harmonize Care in Colchester.Your duties will include:Providing support with domestic tasks in and out of the homeSensitive assistance with personal care routines, such as dressing and bathingMedication management and administrationRehabilitation and...