Travel Sales Advisor
4 weeks ago
Job Title: Travel Sales Advisor
About the Role:
We are seeking an experienced Travel Sales Advisor to join our team at Hays Travel. As a Travel Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our customers.
Key Responsibilities:
- Build and maintain relationships with customers
- Identify and meet customers' needs
- Use social media to promote offers and generate customer engagement and sales leads
- Participate in promotional events and activities to increase exposure of the branch
- Achieve individual and team sales targets
- Assist with the day-to-day operation of the branch
- Willingsness to participate and deliver training appropriate to own development
- Effectively perform administrative duties and follow processes accurately
Competencies:
- Ability to work towards individual Travel Sales Advisor targets and team sales targets
- Excellent communication skills and customer service experience
- Good accuracy and numerical skills
- Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
- Competent IT Skills
Requirements:
- At least 1 year experience as a Travel Sales Advisor
- A proven sales record
- Passionate about travel and tourism
- Excellent travel product knowledge with a good working knowledge of tour operator systems
- Good sales and presentation skills
- Customer focused
- Problem solving
- Team player
- Good organisational and time-management skills
- Excellent communication skills
- A recognised travel qualification (desirable)
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