Travel Industry Professional
1 month ago
About the Role
We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a Travel Consultant, you will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.
Key Responsibilities
- Build and maintain relationships with customers to identify and meet their needs.
- Use social media to promote offers, generate customer engagement and sales leads.
- Participate in promotional events and activities to increase exposure of the branch.
- Achieve individual and team sales targets.
- Assist with the day-to-day operation of the branch.
- Participate in training to develop your skills and knowledge.
- Perform administrative duties accurately and efficiently.
Competencies
- Ability to work towards individual Travel Consultant targets and team sales targets.
- Excellent communication skills and customer service experience.
- Good accuracy and numerical skills.
- Enthusiasm and positive attitude with a commitment to contribute to the growth of the business.
- Competent IT skills.
Requirements
- At least 1 year experience as a Travel Consultant.
- A proven sales record.
- Passionate about travel and tourism.
- Excellent travel product knowledge with a good working knowledge of tour operator systems.
- Good sales and presentation skills.
- Customer focused.
- Problem solving.
- Team player.
- Good organisational and time-management skills.
- Excellent communication skills.
- A recognised travel qualification (desirable).
About Us
Hays Travel is a leading travel company with a successful team of Travel Consultants. We are committed to providing exceptional customer service and delivering high-quality travel experiences.
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