Travel Industry Professional
4 weeks ago
Job Title: Travel Consultant
About the Role:
We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a Travel Consultant, you will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.
Key Responsibilities:
- Build and maintain relationships with customers
- Identify and meet customers' needs
- Use social media to promote offers, generating customer engagement and sales leads
- Participate in promotional events and activities to increase exposure of the branch
- Achieve individual and team sales targets
- Assist with the day-to-day operation of the branch
- Will to participate and deliver training appropriate to own development
- Effectively perform administrative duties and follow processes accurately
Competencies:
- Ability to work towards individual Travel Consultant targets and team sales targets
- Excellent communication skills and customer service experience
- Good accuracy and numerical skills
- Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
- Competent IT Skills
Requirements:
- At least 1 year experience as a Travel Consultant
- A proven sales record
- Passionate about travel and tourism
- Excellent travel product knowledge with a good working knowledge of tour operator systems
- Good sales and presentation skills
- Customer focused
- Problem solving
- Team player
- Good organisational and time-management skills
- Excellent communication skills
- A recognised travel qualification (desirable)
About Us:
Hays Travel is a leading travel company with a successful team of professionals. We are committed to providing exceptional customer service and are looking for experienced Travel Consultants to join our team.
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