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Travel Money Advisor

2 months ago

Colchester, Essex, United Kingdom Travelex Full time
Job Title: Travel Money Advisor

Are you passionate about helping customers navigate the world of international money? Do you have a keen eye for detail and a knack for building relationships? We're looking for a Travel Money Advisor to join our team at Tesco Colchester

About the Role:

As a Travel Money Advisor, you'll be the go-to expert for customers looking to exchange currency or purchase foreign exchange products. You'll work closely with our retail customers to understand their travel needs and provide tailored solutions to meet their requirements.

Key Responsibilities:
  • Nurture and form relationships with customers to gain a deeper understanding of their travel and currency needs
  • Establish yourself as a trusted advisor, providing support and guidance on Travelex products and services
  • Process foreign exchange transactions accurately and efficiently, ensuring a seamless customer experience
  • Deliver on key performance goals, both procedural and customer-focused
  • Utilize your attention to detail to process daily online FX requests and deliveries
What We're Looking For:

We're seeking a highly numerate and IT-savvy individual with excellent communication skills. You'll be a team player who is passionate about delivering exceptional customer service and has a desire to succeed in a fast-paced environment.

What We Offer:

As a Travel Money Advisor with Travelex, you'll enjoy a range of benefits, including:

  • A competitive salary and monthly bonus
  • Flexible working hours and shift patterns
  • 25 days' holiday (pro-rata) and bank holidays
  • Opportunities for overtime and career progression
  • A comprehensive pension scheme
How to Apply:

If you're a motivated and customer-focused individual who is passionate about international money, we'd love to hear from you Please click the 'Apply' button to submit your application.