Technical Support Specialist

3 days ago


Manchester, United Kingdom ENGINEERINGUK Full time
About EngineeringUK

We're a leading provider of innovative technology solutions. Our mission is to deliver exceptional digital experiences for our customers and stakeholders.

Job Overview

We're seeking a highly skilled Technical Support Specialist to join our team. As a key member, you'll be responsible for providing day-to-day functional support for our Oracle ERP suite. This includes owning relationships with business stakeholders to develop efficient application systems, consulting on business requirements, and driving recommendations for new solutions.

Key Responsibilities
  • Provide technical support for our Oracle ERP portfolio, ensuring seamless operations and optimal performance.
  • Collaborate with internal clients to understand their needs and deliver effective solutions.
  • Develop and implement projects within assigned areas of the Oracle ERP portfolio, working closely with the Senior Oracle Technical Operations Analyst.
  • Assist in delivering integrated systems planning and drive recommendations for new/different solutions that enhance current systems and support corporate goals.
  • Own and define documentation for activities such as configurations, including developing functional test scenarios, performing functional and regression testing, and assisting with User Acceptance Testing.
Requirements
  • Proven experience supporting ERP Oracle modules, with the ability to support a minimum of 2 modules or proven track record of working in systems-related environments.
  • Strong technical knowledge and experience in amending the Oracle vanilla product to company requirements.
  • Familiarity with SQL, workflow, Oracle ERP table structures, and Oracle AIM methodology (MD50, MD70, BR100 etc).
  • Excellent stakeholder management, analytical, organizational, and team development skills.
Salary and Benefits

£60,000 - £80,000 per annum, depending on experience, plus a comprehensive benefits package including health insurance, pension scheme, and professional development opportunities.

Estimated salary: £70,000

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