Technical Support Specialist
24 hours ago
AJ Bell Management Limited is seeking an experienced Technical Support Specialist to join its IT department in a challenging role that requires excellent technical skills and strong problem-solving abilities.
About the RoleThis is an exciting opportunity to work with our IT Service Desk Team, providing advanced technical support for our internal stakeholders. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues, collaborating with cross-functional teams, and ensuring seamless service delivery.
Job DescriptionThe successful candidate will have:
- Advanced Technical Knowledge: In-depth understanding of IT systems, networks, and infrastructure.
- Problem-Solving Skills: Ability to analyze complex problems, identify root causes, and implement effective solutions.
- Effective Communication: Strong verbal and written communication skills to interact with both technical and non-technical stakeholders.
Our comprehensive benefits package includes 25 days' holiday entitlement, rising to 31 days with length of service, plus additional perks such as a choice of pension schemes, discretionary bonus scheme, and annual free share awards scheme.
Why Join Us?- Competitive Salary: Starting salary of £29,000 - £32,000 DOE
- Holiday Entitlement: 25 days, increasing up to 31 days with length of service
- Pension Scheme: Choice of pension schemes with matched contributions up to 6%
- Bonus Scheme: Discretionary bonus scheme
- Share Awards: Annual free share awards scheme
We value diversity and inclusion at AJ Bell Management Limited and strive to create an environment where everyone feels valued, respected, and empowered to succeed.
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