Technical Support Specialist

24 hours ago


Manchester, United Kingdom AJ Bell Management Limited Full time

AJ Bell Management Limited is seeking an experienced Technical Support Specialist to join its IT department in a challenging role that requires excellent technical skills and strong problem-solving abilities.

About the Role

This is an exciting opportunity to work with our IT Service Desk Team, providing advanced technical support for our internal stakeholders. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues, collaborating with cross-functional teams, and ensuring seamless service delivery.

Job Description

The successful candidate will have:

  • Advanced Technical Knowledge: In-depth understanding of IT systems, networks, and infrastructure.
  • Problem-Solving Skills: Ability to analyze complex problems, identify root causes, and implement effective solutions.
  • Effective Communication: Strong verbal and written communication skills to interact with both technical and non-technical stakeholders.

Our comprehensive benefits package includes 25 days' holiday entitlement, rising to 31 days with length of service, plus additional perks such as a choice of pension schemes, discretionary bonus scheme, and annual free share awards scheme.

Why Join Us?
  • Competitive Salary: Starting salary of £29,000 - £32,000 DOE
  • Holiday Entitlement: 25 days, increasing up to 31 days with length of service
  • Pension Scheme: Choice of pension schemes with matched contributions up to 6%
  • Bonus Scheme: Discretionary bonus scheme
  • Share Awards: Annual free share awards scheme

We value diversity and inclusion at AJ Bell Management Limited and strive to create an environment where everyone feels valued, respected, and empowered to succeed.



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