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Technical IT Support Specialist
1 month ago
Job Summary
We are seeking an experienced Technical IT Support Specialist to provide expert technical support for our client's business operations in Manchester. The successful candidate will be responsible for delivering high-quality IT services, ensuring seamless technical assistance and resolving complex technical issues.
About the Role
The ideal candidate must have excellent Windows and Mac administration skills, with a strong understanding of Microsoft 365, Intune, Azure AD/Entra AS, and Exchange. They should also possess experience with Active Directory, password resets, software updates, hardware support, and AV equipment.
Key Responsibilities
- Provide level 1-2 technical support via phone, email, and on-site visits
- Troubleshoot and resolve technical issues related to Windows, Mac, and Microsoft 365
- Administer and maintain Windows and Mac machines, including software updates and hardware support
- Assist with ticketing and service desk systems
Requirements
To be successful in this role, the candidate must have at least 3 months of experience as a Desktop Support or IT Support Engineer. They must also be able to work independently and as part of a team, with excellent communication and problem-solving skills.
Salary and Benefits
The estimated salary for this position is £40,000 - £50,000 per annum, depending on experience. Additionally, the successful candidate will receive a comprehensive benefits package, including pension scheme, life insurance, and annual leave.
What We Offer
VQU Limited is a leading recruitment agency, providing innovative solutions to businesses across various industries. As a Technical IT Support Specialist, you will have the opportunity to work with a talented team, develop your skills, and advance your career in the field of IT.