Operations Manager
2 weeks ago
Shepherd Neame, a leading independent brewery and pub operator, is seeking a highly motivated and experienced Deputy Manager to join our team. As an ambassador for our brand, this role will see you supporting the General Manager with the day-to-day running of the business, deputising in their absence, and driving the delivery of continued growth and customer satisfaction at site.
Key Responsibilities:
- Support the General Manager in the day-to-day operations of the business
- Deputise for the General Manager in their absence
- Drive the delivery of continued growth and customer satisfaction at site
- Assist in the creation of an inclusive culture within the business
- Work closely with the team to lead and develop them
- Ensure excellent customer service at every opportunity
What We Offer:
- Competitive salary or hourly pay rate
- A share of tips in addition to your pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100's of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
About Us:
Shepherd Neame is a family-owned brewery and pub operator with a rich history dating back over 300 years. We are a leading independent business with a strong presence in the South East of England, operating over 300 pubs and hotels. We pride ourselves on our commitment to quality, customer service, and community involvement.
Our Values:
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced individual looking for a new challenge, please submit your application.
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