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Assistant Operations Manager

2 months ago


Linton, United Kingdom Shepherd Neame Full time

Shepherd Neame seeks a dedicated Assistant Operations Manager to contribute to their thriving team.

As an ambassador for the brand, you will work closely with the General Manager to ensure smooth daily operations across our diverse pubs and hotels. Your leadership skills will be instrumental in driving customer satisfaction and fostering a positive and inclusive work environment.

Key Responsibilities:

  • Lead and develop a team of hospitality professionals, providing guidance and support to achieve exceptional service standards.
  • Contribute to the overall success of the business by implementing operational strategies that enhance efficiency and profitability.
  • Maintain a strong focus on customer satisfaction, ensuring all guests have a memorable and enjoyable experience.
  • Champion Shepherd Neame's values of teamwork, pride, passion, and authenticity in all interactions.

Benefits:

  • Competitive salary or hourly pay rate
  • Tips sharing scheme
  • Early wage withdrawal option
  • Discounts on food, drinks, and accommodations
  • Exclusive discounts on select purchases
  • Access to a mental health platform
  • Company pension plan
  • Opportunities for career development
  • Flexible working hours

Shepherd Neame is Britain's oldest brewer, renowned for its authenticity and agility. With over 300 years of heritage, we operate numerous pubs and hotels across London and the South East. We are committed to diversity, equality, and inclusion, creating a supportive environment where all employees can thrive.