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Housekeeping Operations Manager
2 months ago
Job Summary:
We are seeking a highly experienced and skilled Housekeeping Operations Manager to lead our housekeeping team and deliver an exceptional service to our students and staff. As a key member of our facilities management team, you will be responsible for managing and coordinating the logistics of internal room and office moves, maintaining compliance with industry standards, and ensuring the highest level of customer satisfaction.
Key Responsibilities:
- Lead and motivate a team of housekeeping staff to deliver an efficient and consistently excellent service
- Undertake recruitment, induction, training, welfare, and supervision of housekeeping staff
- Set performance goals and carry out regular appraisals to ensure staff are meeting expectations
- Manage and coordinate logistics of internal room and office moves for staff and fellows' accommodation and offices
- Manage college furniture inventory and condition reports for fellows, students, and staff offices
- Maintain compliance with industry standards and regulations, including the ANUK Code of Practice
- Ensure the Student Accommodation handbook is regularly updated and accurate
Requirements:
- 5+ years of experience as a Senior or Head of Housekeeping
- Strong communication and interpersonal skills
- Excellent attention to detail and organizational skills
- DBS Check (or willingness to undertake one)
- Confident IT user
About EA First:
EA First is a leading recruitment agency specializing in permanent and temporary staffing solutions for various industries. We are committed to providing exceptional service and support to our clients and candidates.