Customer Service and Support Specialist
2 weeks ago
We are searching for a highly skilled and dynamic Service Advisor to join our team at Universal Business Team. The ideal candidate will be able to handle the pressure of a fast-paced role, demonstrating excellent organisational skills, accuracy, and attention to detail.
Key Responsibilities:- Scheduling and Communication: Coordinate with customers and engineers to ensure timely fulfilment of customer needs.
- Technical Support: Provide technical assistance to customers and engineers, resolving queries and addressing issues.
- Parts and Stock Management: Manage parts and stock levels, ensuring efficient procurement and delivery.
- Department Development: Contribute to the improvement of the Service Department, suggesting and implementing changes as needed.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong organisational and time management skills.
- Accuracy and attention to detail.
What We Offer:
- A competitive salary of £28,000-£30,000.
- A profit share bonus scheme.
- Free snacks and parking.
- The opportunity to work from home 2 days a week.
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