Test Centre Associate

6 days ago

Derby, Derby, United Kingdom Reed in Partnership Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Test Centre Associate at Reed in Partnership.

Key Responsibilities
  • Provide exceptional customer service to candidates, ensuring a positive experience throughout the testing process.
  • Ensure the integrity and security of tests, adhering to strict guidelines and procedures.
  • Supervise and invigilate exams, maintaining a calm and professional demeanor in high-pressure situations.
  • Support candidates with queries and concerns, providing clear explanations and guidance.
  • Review tests and test centre schedules, identifying areas for improvement and implementing changes as needed.
  • Perform daily test centre opening and closing procedures, ensuring a smooth and efficient operation.
  • Collaborate with colleagues to ensure the test centre meets individual candidate needs, promoting diversity and inclusion.
  • Handle and report incidents that may impact candidate testing, maintaining a proactive and solution-focused approach.
What We Offer

As a Test Centre Associate, you will enjoy a flexible working pattern, with the potential for additional hours to suit your needs. Our team is committed to providing a supportive and inclusive environment, where you can grow and develop your skills.

We are an equal opportunities employer, dedicated to promoting diversity and inclusion in all aspects of our business. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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