Collections Specialist
5 days ago
We are seeking a highly motivated and organized Collections Agent to join our dynamic team at Adecco UK Limited. As a Collections Agent, you will be responsible for processing inbound calls, collecting overdue debts, and providing exceptional customer service.
Key Responsibilities- Process inbound calls and respond to customer inquiries in a professional and courteous manner.
- Collect overdue debts and negotiate payment arrangements with customers.
- Identify instances of vulnerability and take appropriate actions to ensure compliance with client criteria.
- Liaise with other departments and field staff as necessary to resolve customer issues.
- Conduct outbound calls to customers to collect debts and resolve issues.
- Update system records with accurate call notes and complete associated actions.
- Handle account queries and verbal complaints, escalating complex cases to senior staff as needed.
- Follow established collections processes and procedures to ensure compliance and efficiency.
- Firm and polite telephone manner with excellent communication skills.
- Strong organizational and time management skills to prioritize tasks and meet deadlines.
- Attention to detail to ensure accurate record-keeping and compliance with procedures.
- Good working knowledge of Microsoft Office applications, including Excel and Word.
- Ability to deal with customers professionally, calmly, and tactfully, even in challenging situations.
- Strict confidentiality and non-discriminatory work approach to maintain a positive and respectful work environment.
- Previous call centre experience, preferably in a collections or customer service role.
Adecco UK Limited offers a competitive salary, comprehensive training program, and opportunities for career development. Our team is collaborative and supportive, and we provide an attractive employee benefits package.
If you are a highly motivated individual with a passion for delivering exceptional customer service and pursuing new challenges, please apply now to join our dynamic team.
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Collections Specialist
2 weeks ago
Harlow, Essex, United Kingdom Adecco UK Limited Full timeAbout the RoleWe are seeking a highly motivated and organized Collections Agent to join our dynamic team at Adecco UK Limited. As a Collections Agent, you will be responsible for processing inbound calls, collecting overdue debts, and providing exceptional customer service.Key ResponsibilitiesProcess inbound calls and respond to customer inquiries in a...
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Collections Specialist
2 weeks ago
Harlow, Essex, United Kingdom Adecco UK Limited Full timeAbout the RoleWe are seeking a highly motivated and organized Collections Agent to join our dynamic team at Adecco UK Limited. As a Collections Agent, you will be responsible for processing inbound calls, collecting overdue debts, and providing exceptional customer service.Key ResponsibilitiesProcess inbound calls and respond to customer inquiries in a...
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Collections Specialist
2 weeks ago
Harlow, Essex, United Kingdom Adecco Full time{"title": "Collections Agent Role", "description": "At Adecco, we are seeking a skilled Collections Agent to join our dynamic team. As a Collections Agent, you will be responsible for processing inbound calls, collecting overdue debts, and providing exceptional customer service.Key Responsibilities:Process inbound calls and respond to customer...
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Collections Specialist
2 weeks ago
Harlow, Essex, United Kingdom Adecco Full time{"title": "Collections Agent Role", "description": "At Adecco, we are seeking a skilled Collections Agent to join our dynamic team. As a Collections Agent, you will be responsible for processing inbound calls, collecting overdue debts, and providing exceptional customer service.Key Responsibilities:Process inbound calls and respond to customer...
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Collections Specialist
1 week ago
Harlow, Essex, United Kingdom Adecco UK Limited Full timeAbout the RoleWe are seeking a highly motivated and organized Collections Agent to join our dynamic team at Adecco UK Limited. As a Collections Agent, you will be responsible for processing inbound calls, collecting overdue debts, and providing exceptional customer service.Key ResponsibilitiesProcess inbound calls and provide professional service to...
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Collections Specialist
1 week ago
Harlow, Essex, United Kingdom Adecco UK Limited Full timeAbout the RoleWe are seeking a highly motivated and organized Collections Agent to join our dynamic team at Adecco UK Limited. As a Collections Agent, you will be responsible for processing inbound calls, collecting overdue debts, and providing exceptional customer service.Key ResponsibilitiesProcess inbound calls and provide professional service to...
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Harlow, Essex, United Kingdom M4 Recruitment - Spare Full timeJob Title: 7.5T/C1 Drivers Deliveries and Collections SpecialistAbout the Role:We are seeking a reliable and experienced Class 2/7.5t driver to join our team at M4 Recruitment - Spare. As a key member of our logistics team, you will be responsible for delivering and collecting goods across various locations.Key Responsibilities:Deliver and collect goods in a...
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Customs and Import Specialist
3 weeks ago
Harlow, Essex, United Kingdom KC Recruitment Full timeJob DescriptionCustoms and Import SpecialistWe are seeking an experienced Customs and Import Specialist to join our team at KC Recruitment. Our client is a well-established business with a strong reputation for excellence in the import and export industry.The successful candidate will have a proven track record of working in customs administration, with a...
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Customs and Import Specialist
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Harlow, Essex, United Kingdom KC Recruitment Full timeJob DescriptionCustoms and Import SpecialistWe are seeking an experienced Customs and Import Specialist to join our team at KC Recruitment. Our client is a well-established business with a strong reputation for excellence in the import and export industry.The successful candidate will have a proven track record of working in customs administration, with a...
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Harlow, Essex, United Kingdom KC Recruitment Full timeJob DescriptionCustoms and Import SpecialistWe are seeking an experienced Customs and Import Specialist to join our team at KC Recruitment. Our client is a well-established business with a strong reputation for excellence in the import and export industry.The successful candidate will have a proven track record of working in customs administration, with a...