Visitor Experience Officer

4 weeks ago


Saint NicholasatWade, United Kingdom National Trust Full time

About the Role

This role is about connecting with people, inspiring them, and making sure they have the best possible experience when they visit us. You'll be part of the team that delivers an exciting and high-quality visitor programme throughout the year.

Key Responsibilities

  • Work with the Experience and Visitor Programming Manager to develop new and ambitious seasonal programming.
  • Manage volunteer teams to ensure they have a great volunteering experience and are well-equipped to help visitors.
  • Support the smooth running of the visitor operation as a duty manager and daily visitor experience lead.

Requirements

  • Experience of delivering activities within the arts, culture, heritage, natural environment, sports, or visitor attraction sector.
  • Experience of working with and supervising volunteers.
  • Good organisational skills and the ability to time manage projects successfully.

About Us

We're working hard to create an inclusive culture where everyone feels they belong. We welcome and value difference, so we're looking for people who reflect the diversity of the communities and audiences we serve.

Benefits

  • Substantial pension scheme.
  • Free entry to National Trust properties for you, a guest, and your children.
  • Rental deposit loan scheme.
  • Season ticket loan.
  • Perks at work discounts.
  • Flexible working.
  • Employee assistance programme.
  • Free parking at most locations.


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